Privacy Policy

Last Updated: 08/30/2025

Scholar Sign LLC (“Scholar Sign,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you use our services, including:

  •  The Scholar Sign website and portal
  • Our tutoring services (private sessions, group classes, and test prep)
  • Online platforms we integrate with (TutorBird, IXL, and other educational tools)
  • Any related products, kits, or educational resources (collectively, the “Services”)


By using our Services, you agree to the practices described in this Privacy Policy and our Terms & Conditions.

Contents

  • Personal Information We Collect
  • Information Collected Automatically
  • How We Use Your Information
  • How Long We Keep Your Information
  • How We Share Information
  • Children’s Privacy
  • State Privacy Rights (California, Virginia, etc.)
  • International Visitors
  • Cookies & Tracking Technologies
  • Email & Communication Preferences
  • Online Chats and Session Records
  • Data Security
  • Updates to This Policy
  • Contact Us


1. Personal Information We Collect

We collect personal information directly from you (or a parent/guardian), through forms, bookings, communications, and during tutoring sessions. This may include:

  • Identifiers: Student name, student date of birth, parent/guardian name, email, phone number, mailing address.
  • Student Academic Info: Grade level, school institution name, learning concerns, test prep goals, session history, assignments, and progress notes.
  • Payment Info: Credit/debit card details (securely processed via our payment provider; we do not store raw card data).
  • Account Access: Logins for third-party educational platforms we provide (e.g., TutorBird, IXL).
  • Other Info You Provide: Notes, preferences, or communications relevant to tutoring.


2. Information Collected Automatically

When you visit our website, we (and our service providers) may collect:

  • Device and browser type
  • IP address and geolocation (approximate)
  • Pages visited and actions taken
  • Session duration and frequency
  • Cookies or tracking pixels (see our [Cookie Policy])


This information helps us improve the website, run analytics, and measure marketing effectiveness.

3. How We Use Your Information

We use personal information to:

  • Provide tutoring sessions and support student learning
  • Manage scheduling, attendance, billing, and payments
  • Track student progress and share updates with parents
  • Improve our services, website, and learning materials
  • Send important updates, reminders, and receipts
  • Send occasional marketing or program updates (with opt-out option)
  • Maintain security, prevent fraud, and comply with legal obligations


4. How Long We Keep Your Information

We keep student and parent information only as long as needed to:

  • Provide active tutoring services
  • Maintain academic records for consistency
  • Satisfy business/legal requirements (e.g., invoices, disputes)


Generally:

  • TutorBird data is retained for the duration of your enrollment, then archived.
  • Payment records are retained as required by financial and tax laws.
  • Marketing data is stored until you opt out.


When no longer needed, information is securely deactivated.

5. How We Share Information

We do not sell personal information.

We may share data with:

  • Service providers: TutorBird, IXL, analytics providers (e.g., Google Analytics, Facebook Pixel)
  • Payment processors: For secure billing
  • Legal purposes: If required by law, court order, or government request


We do not share student data with third-party advertisers for their independent use.

6. Children’s Privacy

Because we serve minors, Scholar Sign requires parent/guardian consent before collecting information from a student under 18.

We do not knowingly allow children to create accounts without parental involvement. If we learn we collected personal data from a child without parental consent, we will delete it promptly.

7. State Privacy Rights

Certain states (California, Virginia, Colorado, Connecticut, New Jersey, Texas, Nebraska) give residents specific privacy rights. Depending on your location, you may have the right to:

  • Access the personal information we have about you
  • Request deletion or correction of your information
  • Opt out of targeted advertising or “sharing” of personal information
  • Receive a copy of your personal information in portable format


Requests can be made by contacting privacy@scholarsign.com. We will verify your identity before fulfilling a request.

8. International Visitors

If you access Scholar Sign from outside the U.S., please note that your information will be stored and processed in the United States. Data protection laws in your country may differ from U.S. law.

9. Cookies & Tracking Technologies

We use cookies and tracking pixels to:

  • Operate and secure the website
  • Measure website traffic and performance
  • Track marketing campaigns (Google, Facebook, etc.)
  • Personalize your experience


You may manage cookies through your browser settings or our [Cookie Preferences] link in the website footer.

10. Email & Communication Preferences

  • You can unsubscribe from promotional emails at any time.
  • Transactional communications (session reminders, invoices, receipts) will continue even if you opt out of marketing emails.


11. Online Chats & Session Records

If you use live chat on our website, or if a session update is logged in TutorBird, the content may be stored for quality and training purposes. Photos, progress notes, and updates shared with parents are kept confidential within Scholar Sign systems.

12. Data Security

We implement reasonable safeguards to protect your data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date. Significant changes may also be communicated by email or website notice.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:
info@scholarsign.com or +1 (754) 204-5044.